Mind Manager Basics Podcast #3 Is Up

The third of the series of podcasts is now up and available. The audio portion can be found here as Podcast #3. The student maps and syllabus and other materials have been stored here as Supplemental Material .

The series assumes you have access to a computer that has Version 7 or Version 8 installed, either the product or the trial version. The trial is only good for 30 days. (So you may want to wait until additional podcasts are posted if you’re going the trial route.)

In this third episode I introduce Igor’s Balloon Factory. I need a business example to weave a story line through the other podcasts. The goal is to show how maps can be used in a business context, not just features of a software product.

This episode ran a little longer than I anticipated (about 31 minutes). I took a simple map built using the start-up defaults and then added more color and formatting. The episode also looks at hyperlinks and connecting to internet sites.

I’m interested in your opinions. Write a comment to this blog post or drop us a note at Podcast =(at)= piqueroinc.com .

UPDATE (Oct 2009) Looks like my file names like Pod#1 cause problems with some applications, and in particular hyperlinks in Ver 8. All files have been changed to reflect this change (Pod#3NAICS.xls ==> Pod3NAICS.xls etc.). So when you “hear” Pod #2 in the podcast think Pod2 .

Reuse Lessons

Starting to piece together Podcast #3. I’m not an audio engineer but I’m starting to hear distortion. Particularly when I combine music and voice.

What I think is happening is the sample rate for my MP3 components is too small for reuse. Storing it at 48 kbs sounds OK as an MP3, but then sweeping it in to reuse for the podcast gets a little fuzzy. I suspect it is like the echoes and ghosts you get on the four or fifth generation of a paper copy.

I re-recorded one of my voice overs and stored the whole works at 128 kbs, for the reuse MP3. Seems to have cleaned it up. But then I may have been hoarse when I recorded the original.

Weak Excuse

Has visitors over Labor Day, wife giving her "old" truck to her niece. Decided to get sick the next week-end. And now I've got a research proposal review due on Friday (9/18).

Picking away at it, but Episode 3 isn't ready yet. Hope springs eternal for this week-end.

Mind Manager Basics Podcast #2 is Up

The second of the series of podcasts is now up and available. The audio portion can be found here as Podcast #2. The student maps and syllabus and other materials have been stored here as Supplemental Material .

The series assumes you have access to a computer that has Version 7 or Version 8 installed, either the product or the trial version. The trial is only good for 30 days. (So you may want to wait until additional podcasts are posted if you’re going the trial route.)

In this second episode I step back and look at the layout and structure of the user interface. Why are the functions arranged the way they are? What’s a Ribbon Interface? Where did my “File” commands go? And other mysteries of the universe.

I’m interested in your opinions. Write a comment to this blog post or drop us a note at Podcast =(at)= piqueroinc.com .

UPDATE (Oct 2009) Looks like my file names like Pod#1 cause problems with some applications, and in particular hyperlinks in Ver 8. All files have been changed to reflect this change (Pod#3NAICS.xls ==> Pod3NAICS.xls etc.). So when you “hear” Pod #2 in the podcast think Pod2 .

Mind Manager Basics Podcast #1 is Up

The first of a series of podcasts is now up and available. The audio portion can be found here as Podcast #1. The student maps and syllabus and other materials have been stored here as Supplemental Material .

The series assumes you have access to a computer that has Version 7 or Version 8 installed, either the product or the trial version. The trial is only good for 30 days. (So you may want to wait until additional podcasts are posted if you’re going the trial route.)

I’m trying to break the material up into 20 to 30 minute episodes. Sometimes less. I will also try to give the student an assignment, like finish the map we started. The actual time you spend on each episode will be more than the audio run time.

In the first episode we jump right in to build a simple business map. I walk you through step-by-step. Not a lot of tricky formatting (that comes later). I even tell you what the end result looks like (it’s in the supplemental material).

Why a podcast and not a video on YouTube? Well, the quick answer is I don’t have video capability. But whenever I watch video tutorials I’m watching and not doing. That means furious note taking and then going back and trying it myself. I’m hoping with a podcast that you can listen and perform the actions in the tool yourself. And as a result get a better learning experience.

I’m interested in your opinions. Write a comment to this blog post or drop us a note at Podcast =(at)= piqueroinc.com .

UPDATE (Oct 2009) Looks like my file names like Pod#1 cause problems with some applications, and in particular hyperlinks in Ver 8. All files have been changed to reflect this change (Pod#3NAICS.xls ==> Pod3NAICS.xls etc.). So when you “hear” Pod #2 in the podcast think Pod2 .

"Houston We Have Ignition"

The web site and the blog have been updated. The next two posts will be the individual episodes.

Notice I've put the Podcast and Supplemental Material links over on the right hand column of this blog.

The web page, with the same links, is stored under the E_Papers section of the Piqueroinc.com website.

I've set an informal target of doing a new episode every two weeks.

Progress Report

I’m about 90% of the way through Episode Two. Recorded the instructional portion last night. Thought I’d review my checklist.

• Audio Capture and Editing Went with Audacity. Getting better with practice.
• Find music for (a) Free and (b) Useable for (marginally) commercial purposes Located a music site that has Creative Commons music. SectionZ has some useable techno music. Found some that is reminiscent of disco music. Took some 15 and 30 second bumps.
• Podcast Hosting (other than piqueroinc.com [bandwidth]) Using Ourmedia and the Internet Archive for the audio files. I think I’ve figured out how to link to the MP3.
• Examples and Student Map hosting (maybe/maybe not piqueroinc.com) Going to store the supplemental files under the E_Papers section of the Piqueroinc web site.
• Framework for a Series Syllabus ( segment topics/features covered) I’ve mapped out 10 episode. Slightly different sequence than the Fundamentals class outline.
• Create a new company for series examples (Igor’s Balloon Factory(IBF)) Not much progress other than planning on IBF as the example.
• Revise the Student Maps to reflect my objectives Ongoing as I develop each segment.
• Build a Knowledge Management Map to keep track of components Ongoing but started with first two episodes.
• Script the episodes using Mind Manager (and save as Show Notes) Ongoing. I’ve scripted the first two.
• Record and edit the materials Pod#1 complete and Pod#2 is 90% complete.
• Build a better references list of resources for follow-up information Ongoing. Updated my master bibliography, still more work to go.
• Treat This As A FUN Thing to do, once I commit. (like now) It is fun to solve problems.

Hosting The Podcast

I’ve decided to go with Ourmedia as a hosting source. They are associated with the Internet Archive. There in lies my lesson learned today.

I figured out how I’ll modify my web pages to accommodate the podcasts. The one loose end was the hosting site for the much larger podcasts (around 9 to 12 MB).

Went to the library to take advantage of the WiFi connection. Uploaded Podcast#1 but it didn’t seem to store. Got an email that said it was given a name, but no result. Tried a smaller MP3 but had a similar result.

What I didn’t realise is that I need a password account for Internet Archive as well as Ourmedia.

Uploaded another test file from home after I established an account. Worked and appears on Ourmedia.

Next step is to sort out the Creative Commons license.

I also want to record a second podcast before posting the links.

Podcast #1 Almost Complete

I’ve got the first Podcast complete, I think. The MP3 is 25.8 MB and runs a little over 27.5 minutes. I have to resolve my hosting strategy before I publish it.

Actually, I need to finish at least two more. Then the audience, if any, can have more than one episode to base their opinion on.

It took about 12+ hours to produce, but a lot of that was learning the tools and scripting the episode. I’m using Mind Manager to map/write the script. I create topics and sub-topics, much like the paragraphs in the instructor manual. Then as I read them or decide to modify the description, I can move the topics around. I found I was more comfortable reading them like cue cards.

I’m surprised at how much space the audio takes. I suspect it is a function of how many mistakes I make. “Audacity” is probably saving everything so I can “undo” edits. There are two components. (1) The project, an “.aup” file and (2) a project_data subdirectory. The subdirectory has a bunch of audio files. For the podcast, the .aup was 50 KB. The sub-directory, however, contained 308 objects and consumed 297 MB of space.

I’m guessing that podcast #2 will have less editing since I have the music bumps, intro and outro segments done. Those reuseable segments should just drop in for future projects.

I took the time to think about reuse before I started. I’m keeping MP3 segments for future podcasts. I also started a Mind Manager Map for Knowledge Management (KM). I keep track of each component, by name, and hyperlink to the MP3. The KM map also records and links to any student maps.

Podcasting Primer

Found a resource on the web that provides a Step-By-Step approach to podcasting.

Jason Van Orden has posted a multipage article on How To Podcast. Fairly straight forward descriptions without a lot of technical jargon.

Of particular interest is the Audacity audio software and the video tutorials that Jason provides to get you a quick start.

New Project

Been absent from these pages since the Houston gig. I got diverted by a trip to the Antarctic and getting a photo journal pulled together afterwards.(Hey, when you’re retired what’s a month or two?)

Starting a new project that will cause more frequent posts to this blog. I was inspired, I suppose, by a discussion with someone I hadn’t talked to in a few years. We were discussing MindManager Ver 8. The discussion lead to podcasts and training.

I have toyed with creating a series of podcasts that talk about Workshop Planning. But, never really had the motivation.

Last May I bought an MP3 player, for noise while I walk. I’ve been downloading a lot of Skeptical podcasts after reading about “The Skeptic’s Guide To The Universe” in Wired magazine. The variety of podcasts I’ve listened to since then have convinced me that “I can do that!”

So I was primed for the conversation.

A lot of decisions and resources to locate. I already teach MM Fundamentals, so content per se and structure isn’t an issue. I’ve got to solve and implement the following (not in priority order):

1. Audio Capture and Editing
2. Find music for (a) Free and (b) Useable for (marginally) commercial purposes
3. Podcast Hosting (other than piqueroinc.com [bandwidth])
4. Examples and Student Map hosting (maybe/maybe not piqueroinc.com)
5. Framework for a Series Syllabus ( segment topics/features covered)
6. Create a new company for series examples (Igor’s Baloon Factory)
7. Revise the Student Maps to reflect my objectives
8. Build a Knowledge Management Map to keep track of components
9. Script the episodes using Mind Manager (and save as Show Notes)
10. Record and edit the materials
11. Build a better references list of resources for follow-up information
12. Treat This As A FUN Thing to do, once I commit. (like now)

This is probably the tip of the iceberg, but gives me a current “mission” for Piqueroblog. Keep a diary of how it’s going. It is still business startup for low costs.

Finally Had The Class In Houston

Got home from Houston Tuesday night. Taught two full day classes on the Mind Manager Fundamentals. Had about 12 students in each class.

The sell/perform cycle on this one was longer than usual. The original contact had been in mid-May. After comparing schedules we looked at mid-Summer. Then it took an unexpected turn. Instead of 8-10 students, we were looking at the potential of 33. That had to be two days instead of one.

Now room scheduling became tricky, since we needed two consecutive days. We settled on Sept 15 & 16. Unfortunately, Hurricane Ike came ashore, at Houston, on Sept 12. So the class was cancelled.

We finally got the class scheduled for Nov 3 & 4. So, I drove over Sunday afternoon, conducted the two classes, and drove back Tuesday night.

In preparing for the class I found one change I wanted to make, since this was primarily a research organization. In the thinking styles section there is reference to the Idea Cycle. Typically this is a progression from Create – Organize – Present – Action

I modified the chart to have a more research oriented set of phases. Hypothesize – Filter – Plan – Propose – Test – Observe. It covers the same four larger steps but is more focus on experimentation. It is also consistent with the DMAIC cycle used in six sigma process improvements.

DBA

I'm thinking of offering photographs through a micro-stock site. I usually (c) Igor's Laboratory rather than Piquero Insights. I've been using Igor Laboratory since college. I have it on my amateur radio QSL cards.

So, to differentiate my teaching and consulting from the photo efforts, I've used a different name. But it doesn't make sense to create a new corporation or LLC. I decided to register an "Assumed Name" with the county. Essentially telling the county clerk, "Here's who this business really is." Costs $16 and a trip to Georgetown, but other than that it's not a painful process.

Now the real entrepreneur is the guy that called me at 9AM to ask if I needed credit card processing for Igor's Laboratory? Obviously he checks the county's public records every morning for new businesses. Can the credit card offers be far behind?

Meta Data

I mentioned in an earlier post that there are actually two maps in a process map, the meta data and the process steps.

What I was driving at is kind of a mixture of project management and six-sigma. The following map is an example of what I would consider meta data for a process. This is important information to have about the process that wouldn’t be in the steps of the process.

I remarked to my audience that this map is more suitable to upper management discussions about the process. If you can’t articulate a value to the customer, why have the process at all.

You would normally attach or hyperlink important documents to this map. In this example I have hyperlinked to the process map for Approve Invoice. That’s why there is a little icon in the lower right of the central topic.

I uploaded the map to Flickr. Click the map to go there and see a better image, many sizes are available.

A Flowchart Map

The second example demonstrates the same idea of a process description. This one is more on the order of a clockwise map. The first step is at the one o’clock position.

This map is a rewrite of a flowchart in a whitepaper put out by Saferpak. The paper discusses how to construct a process flowchart. I wanted to show the steps for constructing a process description.

Notice the decision step in the lower left-hand corner. I’m using relationship arrows to make the flow explicit.

My real reason for constructing this map was to think about how MindManager could be used to contruct a process flow. The little red checkmarks are steps that can take advantage of MindManager’s capabilities. (On second thought, you can also use MindManager to brainstorm "who to invite to the meeting.")

I uploaded the map to Flickr. Click the map to go there and see a better image, many sizes are available.

An Example Of A Process Description

A comment asked if I had any examples. I do, though some are more complex than I care to share. Some examples have company information. Instead I'll use two of the maps I used during my class. They are simple examples but make the point.

In James L. Riggs’ textbook Production Systems: Planning, Analysis, and Control (1970) there is a section on process charts. These are more the standard industrial engineering approaches, but the "process" on page 251 is simple and easy to identify with.

This map has been color coded to indicate who is doing the step. I’ve used a callout to indicate that a step is actually a process itself, this would link to another process map.

I uploaded the map to Flickr. Click the map to go there and see a better image, many sizes are available.

Process Mapping

Had the class and a constructive discussion about using MindManager for process definition and discussion. Once you get past the clockwise layout of most maps it gets easier.

I wanted to emphasize a couple of key points:

• Each process has two or more maps. One is meta data about the process. The second and other maps describe the steps of the process.
• The use of color, putting borders around groups of topics, and using callouts help you explain key points.
• Colors and icons can be filtered. I can reduce a complex map to just the topics of interest, i.e. the ones that need attention or elimination.
• Data gathering is a two person task. One person builds the map and the other facilitates the meeting.
• Keep it under 10 steps. A complicated map is probably hard to follow, and probably describe collections of steps that could be their own "process map"

There is a lot of power to using a hierarchy of maps and taaking advantage of hyperlinks to other documents. That becomes second nature after a while. It getting started that is the challenge.

New Business

Going to be a busy Summer. Two classes to teach but with different challenges.

One is a repeat client, which is always good. Training someone who missed the class. But, spending time on my real professional interest; we’re going to do a short introduction to process mapping. That will be after the July 4th weekend.

And a new client at the end of August. The challenge here will be to develop a module for Mindjet Connect, the latest release has collaboration capabilities.

I’d beta tested the Connect version. Used a couple folks from the training class, in Detroit, last year. So I’ve got notes about what did and didn’t work. But I need to think of example to demonstrate the capabilities.

Business Networks

Just finished reading a blog post , by Guy Kawasaki, on how to use LinkedIn more effectively.

For example, the post notes that you can personalize your profile URL. This can put your name in the URL rather than a system generated name. Makes it easier to bubble to the surface on a search engine query.

It also pointed out using customized buttons to make it easier to find your profile.

I've added the button to the links section of the blog, down near the bottom. I suspect it works inline too. Like this:

LinkedIn is essentially a professional social network. I've received a couple of invites, so I decided to put my profile into the works. It doesn't cost anything to join, only if you want advanced features.

Web Maintenance

Spent this afternoon reworking a web page. Pointed out two important lessons, or at least reinforced something I already knew.

1. Your local PC back-up copy of the web site may not reflect your actual web site content.
2. Files transferred to a new laptop may not contain all the versions of the web site.

These become important considerations when you're 1100 miles from home and can't fire up the old laptop.

The site has evolved over the last 6 years. Some changes were experimental, but some were important at the moment. Then, having solved the project at hand, that section was left alone. You sometimes forget which files were the active versions. That's the case at hand. My "new laptop" version has files from 2004 but I made some additions in 2006.

What initiated this effort was the work about a month ago when I installed Google Analytics. I checked it yesterday and found that most search referrals are for "Brainstorming Examples" and the common entry is page PiqueroHome-181.The text on PH-181 is a little longer than I'd like. And, Brainstorming is only one example of many of the sample maps on the page.

I decided to rewrite the page and make sure the Brainstorming example was within the initial view. That's when I realized I didn't have the "master" of the current page.

Got it done. So if you're interested, here's the new page.